Play Responsibly,
Enjoy the Fun
cv6y believes gaming should be a form of entertainment — not an addiction. Use our tools and support to play safely.
What Is Responsible Gaming?
Responsible gaming means enjoying gaming as a controlled form of entertainment. It is not a source of income or a solution to financial problems. cv6y wants every player to enjoy gaming consciously, within their own means.
Healthy gaming habits include setting a fixed budget, sticking to time limits, and treating wins and losses as a normal part of entertainment. When gaming becomes a source of stress rather than enjoyment, it is important to seek help.
Our platform provides players with multiple protective tools to help you stay in control of your gaming.
Core Principles of Healthy Gaming
- See gaming as entertainment, not a way to earn money
- Set a budget in advance and stick to it
- Do not play more in an attempt to recover money you have lost
- Spend time on other leisure activities besides gaming
- Never play with borrowed money or funds you need for essentials
Our Protective Tools
We have provided a range of effective tools to keep your gaming experience at cv6y safe and in control.
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once that limit is reached, no further deposits can be made, which helps prevent overspending.
Time-Out Break
Need a little rest? You can temporarily pause your account for any period from 24 hours up to 30 days.
Self-Exclusion
If you feel you need a longer break from gaming, choose the self-exclusion option. Your account will be completely closed for the period you select.
Reality Check Notifications
You will receive notifications at set intervals showing how long you have been playing. This keeps you aware of time and encourages you to take a break when needed.
Set a Loss Limit
If you lose more than a set amount, gaming will stop automatically. This protects you from placing impulsive bets driven by emotion.
24/7 Support
Our support team is available around the clock in both Bengali and English. Contact us via live chat or email.
Warning Signs of Problematic Gaming
If you notice any of the following signs in yourself, it is time to seek help.
You are spending more money on gaming than your set budget and cannot control it.
After losing, you are placing larger bets to try to win back what you lost.
You are hiding how much time or money you spend on gaming from family or friends.
You feel restless, angry, or depressed when you cannot play.
You are prioritising gaming over work, family, or your health.
You are borrowing money from others or dipping into savings to fund your gaming.
Assess Yourself
Think about the questions below. Answering them honestly will give you a clear picture of your gaming habits.
Are you playing beyond your budget?
Is the amount you spend on gaming going over what you planned?
Is gaming affecting your sleep?
Are you staying up late to play, or unable to sleep because you are thinking about gaming?
Are you making time for the people you care about?
Are you prioritising gaming over spending time with family and friends?
Can you stop gaming when you want to?
Is it becoming difficult for you to stop gaming even when you want to?
If you answered "yes" to one or more of these questions, use our support tools or contact our support team directly.
Steps to Getting Help
If you are experiencing gaming problems, getting help at cv6y is easy. Follow the steps below.
Contact Us via Live Chat
cv6y's live chat support is available 24/7. Tell us about your problem directly in Bengali.
Send Us an Email
Email us at [email protected]. Our team will respond as quickly as possible.
Use Account Settings
After logging in, go to Account Settings to activate deposit limits, a time-out, or self-exclusion.
Seek Professional Help
If needed, reach out to a mental health professional or your family for support. Gaming addiction is a problem that can be resolved.
Details of Our Protective Tools
Deposit Limits
Set three types of limits: daily, weekly, and monthly. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Time-Out
Use this option for a short-term break. During this period, both login and deposits will be disabled.
Self-Exclusion
During a long-term self-exclusion, your account is completely deactivated and no promotional emails will be sent.
Gaming History
View a detailed history of all your gaming activity — when, which game, how long, and how much money.
Important Information for Parents
A minimum age of 21 is required to open an account at cv6y. We verify age strictly and have taken all measures to prevent minors from using the platform.
If anyone aged 18 to 20 lives in your home, make sure they cannot access your account. Keep your password secure and make a habit of logging out.
Consider installing parental control software on your family's computer or phone. It is an effective way to keep children and teenagers away from online gambling sites.
Get Support
Available 24/7. Chat with us in Bengali or English.
Do not keep gaming problems to yourself. Our team is ready to help with complete confidentiality.
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming.
Play Safe, Stay Happy
Gaming at cv6y is always for entertainment. Use our protective tools and enjoy responsibly.